Port Operations
Our service policy is designed to meet the ever-changing complexity of the pleasure and commercial cruise and yachting industry, whilst catering to the personal nature of cruise guests and yacht owners.
Malta Cruise & Yacht Services Ltd. (MCYS) is a premier port agency based in Malta, delivering tailored, end-to-end support for cruise ships, superyachts and commercial vessels.
MCYS is a subsidiary of Mifsud Brothers Ltd. (MBL), a well-established Maltese maritime company founded in 1860. MCYS was created as part of MBL’s strategic restructuring to streamline its operations under specialized brands. This initiative was designed to enhance the group’s focus on cruise and yachting services, enabling MCYS to concentrate exclusively on port agency operations and long-term growth.
This evolution underscores MBL’s commitment to staying ahead in a dynamic maritime landscape while upholding its long-standing reputation for excellence and reliability.
MCYS offers a full suite of port agency services for cruise ships, superyachts, and commercial vessels, including:
• Coordination of port operations and logistics
• Berthing arrangements and port clearances
• Crew changes, medical assistance, and transportation
• Handling of customs and immigration formalities
• Provisioning of food, supplies, fuel, and technical services
• Ensuring compliance with all local maritime regulations
• In-house Logistics and Customs Brokerage Department
• Collaboration with top-tier Ground Operations partners
• 24/7 support throughout the vessel’s call, from pre-arrival to post-departure
• Liaison with local authorities and service providers.
Our Services
Thanks to the excellent relations with local authorities and service providers we are able to offer:
- Berth Reservations
- Arrival & Departure Formalities
- Bunkering
- Fresh Provisions including sourcing of Fine Wines
- Exclusive Excursions
- Technical Supplies
- On-board Entertainment
- Itinerary Planning Advice
- Logistic Support
- Technical Repairs
- Interior Design & Complete Refurbishing Projects
- Transportation & Travel Arrangements
- Medical Assistance
- Courier Service
- VIP Concierge Service including Private Tours
Our Yacht Concierge Services Include:
- Provision of a Tourist Pack complete with useful information.
- Orientation Tour: Let us take you for a half day tour around Malta to show you the highlights of our country.
- Shopping & Provisioning: We will accompany you to the best local stores to stock up with local and international delicacies.
Alternatively we can arrange for the best chandlers to deliver any provisions required directly to your Yacht.
- Your Wine Cellar: We will visit the local vineyards and cellars so you can taste and choose your favourite local wines. Additionally, we can also arrange for free delivery to your Yacht.
- Health and Beauty Services: We can book a Fitness Trainer, Beautician and Masseuse who will come to your Yacht by appointment.
- Restaurant recommendations and bookings at Malta’s best restaurants.